The Pavilions Phuket takes Guest Experience to the next Level
with Portier Technologies
Phuket, Thailand – June 19 – The Pavilions Phuket, recognised as one of Asia’s most outstanding and intimate resorts, now provides guests with customised Portier Phones, lifting the guest experience into the digital age and taking personalisation to new heights.
The Portier Phone not only allows guests to make complimentary phone calls (to anywhere in the world) and surf the internet, but ensures that the whole travel experience is covered, from booking a spa treatment at the hotel to accessing unique experiences across the island. Perhaps most importantly, guests now have an uninterrupted connection to the hotel’s guest experience team and can request assistance with any requirement they may have to ensure a more personalised and memorable stay.
“The Pavilions Phuket continually looks for ways to enhance our guests’ experience. We believe Portier to be right for our guests so that they’re connected while on holiday, and so we create an experience beyond expectations,” said Conor O’Leary, General Manager at The Pavilions Phuket.
O’Leary also remarked that he expects the Portier service to have a positive impact on the resort’s environmental goals, helping to reduce the need for excessive printing and thus, further lowering the property’s carbon footprint.
“Having always believed in the romance of a unique hotel experience, it’s great to see yet another distinctive resort property adopt our platform,” commented Mike Pope, Portier Technologies’ Chief Revenue Officer. “At Portier Technologies, our job is to enhance the already excellent abilities of hotel staff members. We believe that working with The Pavilions Phuket will give us an opportunity to deliver a world-class guest experience via the resort’s world-class guest experiences team!”
With this added personal touch, The Pavilions Phuket can expect to create an even more memorable experience for guests that choose to stay at the resort
About Portier Technologies
Founded in 2016, Portier Technologies is a travel platform that helps hotels better communicate with their customers via an intelligent, IoT-enabled smartphone solution that gives guests free access to calls, connectivity and content. Hotels remain connected to their guests beyond the limitations of the property and generate additional income via data-powered promotions, while also making back office operations significantly more efficient.
For today’s travelers, Portier Technologies’ travel platform covers all travel needs from in-destination activities to hotel-related bookings and promotions, all powered by valuable data insights.
About The Pavilions Hotels & Resorts
Step into one of The Pavilions Hotels & Resorts and experience luxury and immersive locales like no other. Every Pavilions Hotel is a sophisticated, private haven in which to relax or play, highlighting the arts, culture, romance or adventure. From a vantage view of Phuket’s famous beaches or a stone’s through away from Piazza del Popolo, The Pavilions properties are located in some of the most desirable spots in the world. With the corporate office headquartered in Hong Kong, The Pavilions Hotels & Resorts is one of the fastest growing boutique hotel groups in the region, with over six acquisitions within a twelve-month span and a new headquarter office location since October 2016. With their boutique size and careful design philosophy, The Pavilions offer secluded spaces with mindful service, even in the busiest of cities. The hotels are distinctly individual and unique, yet all are underpinned by the core values of building meaningful connections in unrivalled locations and a mindful respect for privacy.
The Pavilions Hotels & Resorts portfolio currently comprises:
The Pavilions Bali The First Roma Arte
The Pavilions Phuket The Pavilions Madrid
The Pavilions Himalayas The Toren Amsterdam
The Pavilions Mongolia